faq
Reception
Reception at The Brunswick, Brunswick Heads is open Daily 8.30am to 4.30pm. Our friendly team are on-hand to ensure your stay with us is unforgettable.
Check In
The Brunswick, Brunswick Heads welcomes guests to check-in from 2pm to 4.30pm at Reception. Should you need to check in after 4.30pm, please let our team no in advance of your arrival so that we can provide you with Late Check in options.
We understand that sometimes you may need to check in prior to 2pm, please call Reception on 02 6685 1860 two days prior to your arrival to request early preparation of your room to allow an earlier check-in. Our team will do their best to accommodate you and prioritorise your arrival, however we can not guarantee your request.
Check Out
Check Out time is 10am. We understand that sometimes you may like to stay and enjoy the day in Brunswick Heads – in these instances, just ask our friendly staff if you are able to store your luggage with us and continue parking in our free parking bays, and / or continue to use our facilities outside of your room. We will do our best to accommodate you here but again, such requests are subject to availability and occupancy.
After Hours Check In
Our Reception closes daily from 4.30pm. If you will be arriving after 4.30pm, please contact Reception prior to the day of arrival so that our team can arrange to text you our After Hours Check In Instructions.
Maximum Room Occupancy / Extra Bedding
Occupancy of our rooms are restricted to the number of guests indicated at the time you make your booking or as indicated at Check-In. Extra bedding is therefore not permitted. Any persons exceeding the maximum occupancy of the booked room will be asked to leave by management.
Minimum Age Policy
Bookings at The Brunswick, Brunswick Heads can only be made by Guests who are over the age of 21.The Brunswick reserves the right to request proof of age for periods over Schoolies, New Year and Splendour in the Grass.
Child Policy
The Brunswick, Brunswick Heads accepts bookings for children over the age of 16 who are accompanied by an adult as our premises are not suitable for families with younger children. Our twin rooms can accommodate up to 4 guests in a room. Please check that the room configuration is suitable for any bookings that need to accommodate children over 16 years of age.
Pet Policy
The Brunswick, Brunswick Heads does not permit pets on premises.
Rooms Serviced Daily
Our team at the Brunswick, Brunswick Heads will service your room daily, typically between the hours of 9.30am and 1.30pm.
Free Parking
We have 18 rooms, and 14 free on premises parking bays available to Guests on a first in / first serve basis. Public parking is also available at the boundaries of our premises.
THE BRUNSWICK
Hampers / Platters
Mini Bar Selection
Saltwater Pool
Bikes and Boards
Wifi
Pampering Partners
Restaurants
Laundry Service